What to do if you have a complaint
If you wish to register a complaint, please contact us:
- in writing: Allied Westminster (Insurance Services) Ltd, Allied House, Holgate Lane, Boston Spa, West Yorkshire, LS23 6BN
- by phone: 01937 845245
- by e-mail: firstname.lastname@example.org
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service:
- in writing: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
- by phone: 0300 123 9123 (charged at a national rate) or 0800 023 4567 (free from landlines).
- by e-mail: email@example.com
- website: www.financial-ombudsman.org.uk
Full details of our complaints procedure are available on request.