Complaints

If you wish to register a complaint, please contact us:

• in writing: Allied Westminster (Insurance Services) Ltd, Allied House, Holgate Lane, Boston Spa, West Yorkshire, LS23 6BN
• by phone: 01937 845245
• by e-mail: insurance@alliedwestminster.com

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service:

• in writing: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
• by phone: 0300 123 9123 (charged at a national rate) or 0800 023 4567 (free from landlines).
• by e-mail: complaint.info@financial-ombudsman.org.uk
• website: www.financial-ombudsman.org.uk

Full details of our complaints procedure are available on request.